Refund Policy

Last updated: [25.06.2026]

At Trodaa, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

Returns

All sales are final. We do not accept returns or exchanges for products purchased through our store unless the item arrives damaged, defective, or incorrect.

We do not offer refunds for:

• Change of mind

• Incorrect product selection

• Dissatisfaction after use

• Delays caused by shipping carriers

• Sale items

• Gift cards

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 14 days of receiving your order by emailing Support@trodaa.com.

To help us process your request, please include:

• Your order number

• A description of the issue

• Clear photos showing the damage, defect, or incorrect item received

Once we review and verify the issue, we will issue a full refund to your original payment method.

Refunds

Refunds are only available for items that are confirmed to be:

• Damaged upon arrival

• Defective

• Incorrectly shipped

If your refund is approved, it will be processed automatically to your original payment method within 14 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at Support@trodaa.com.

European Union Customers

If you are located in the European Union, your statutory consumer rights under applicable law remain unaffected by this policy.

Contact Us

If you have any questions regarding this policy, please contact us at:

Support@trodaa.com